Service Catalog
Service Catalog
OIT offers a wide range of IT services to Alabama state agencies to help them carry out their respective missions more effectively and efficiently.

These services are organized into categories with multiple processes and products available within each one.

For a list of all of the services offered by OIT, please view our 2024 Service Catalog.

Service Categories


OIT’s access services provide connectivity and access to essential state resources such as the state network, email, internet, VoIP, and much more; all in a secure and controlled environment.


A broad and complete set of communication tools are offered by OIT to efficiently and dependably connect users with one another and their customers.

Core Computing

Whether you are in need of datacenter services, primary storage, hosted web service, or virtual server hosting, OIT is able to provide the fundamental core computing services that are central to IT organizations within our state.


Customer support is one of the most important services OIT can provide. Whatever your specific IT help needs might be (from a single, localized issue to a widespread service disruption), our professional support services are operationally available – continuously and around-the-clock.

IT Professional Services

With OIT’s professional services, you have access to skilled, experienced, and trained specialists to help meet your IT demands. Allow OIT to partner with you on your business analysis or project management needs.


OIT establishes policies, standards, guidelines, and procedures for IT departments to abide by, while incorporating the state IT strategy and overall business objectives. OIT governance promotes best practices, lowers risks, aids in improving ROI, affects long term change, and implements statutory requirements of IT projects.


OIT provides logical storage of agency information in modern, state-of-the-art, regulatorily compliant facilities located within the State of Alabama. Access to your information is guaranteed, and it is regularly backed up and can be restored as required.


Our security services offer protections for the confidentiality, integrity, and availability of state technology assets, commensurate with risks to infrastructure, communications, information, and information systems.