Everbridge Communication Expanding to Agencies

Posted Posted in Services

OIT realizes the importance of notifying all agencies of critical incidents quickly and efficiently. We’re committed to this and are pleased to announce that we’re now in the process of implementing a statewide mass notification system. Over the past year, OIT has been using the Everbridge® Mass Notification solution for time-sensitive internal communications and to engage […]

Root Cause Analysis (RCA)

Posted Posted in Helpful Tips, Services

Root Cause Analysis (RCA) is a process that allows an organization or teams to find the origin of a critical problem.  The primary reason to conduct RCA is to improve services, reduce risk and hopefully prevent the problem from recurring.  RCA is a systematic approach to research problems and present solutions.  It is a very […]

State of Alabama joins Montgomery Internet Exchange

Posted Posted in News

The State of Alabama Office of Information Technology (OIT) began upgrading network services to its core network earlier this summer. While increasing internet bandwidth, the State also joined the Montgomery Internet Exchange (MGMix). Being a member of an Internet Exchange (IX) allows the OIT network to pass network traffic directly to another Exchange member via […]

Add a Picture to Your Outlook

Posted Posted in Helpful Tips

Did you know that you can add a picture to your Outlook profile to be seen by email recipients? Well, you can! Here’s how you do it: In Outlook, click File on the menu at the top of the page. This will take you to the Account Information page (pictured below). Click the Change link […]