Multi-State Software Purchasing Contract – Saves Alabama Lots of Money

Posted Posted in News, Press Releases, Services

Good news! The State of Alabama Purchasing Department, in collaboration with OIT, has arranged to participate in a multi-state buying cooperative called NASPO ValuePoint. Run by the National Association of State Procurement Officials (NASPO), ValuePoint is a clearinghouse of agreements that states can join and competitively bid with multiple participating states to increase the level […]

OIT Agency Advocates

Posted Posted in Helpful Tips, News, Press Releases, Services

OIT Agency Advocates serve as a liaison between agency customers, technical experts within OIT, and vendors to help guide solutions, resolve technical issues and to facilitate first-rate customer service delivery. Our Agency Advocates ensure your agency is getting prompt and courteous attention, along with great service from OIT.  Currently we have 140 OIT Agency Advocates […]

ServiceNow Customer Portal Brings Transparency and Collaboration to Our Customers

Posted Posted in Helpful Tips, News, Press Releases, Services

The Office of Information Technology is pleased to announce the ServiceNow Customer Portal will be available to all agencies by May 2018. The new customer portal will increase transparency to OIT’s support processes and foster a more collaborative customer experience. Each agency currently designates their representatives who may request services from OIT, including what types […]

Cost Allocation

Posted Posted in News, Press Releases, Services

Since OIT acquired Finance’s Information Services Division in February 2017 (completed change over in October 2017) organizational changes have been made. One of the most essential and fundamental change has been to the services OIT offers to our clients. The OIT leadership along with the Enterprise Project Management Office participated in a week-long collaboration meeting […]

Introducing New Members of OIT Enterprise Project Management (EPMO)

Posted Posted in News, Services

Each department in OIT has experienced exponential growth in talent since its inception and that includes the introduction of the department of EPMO with its three newest team members. The EPMO serves OIT through Project Management efforts and Business Analysis support, along with Governance of IT projects that state agencies utilize for oversight. The EPMO […]

Take a Look at OIT Application Development

Posted Posted in Services

The OIT Office of Application Development supports agencies that require assistance for the design, development and maintenance of websites, client-server applications, database administration, and mainframe applications.  Over 104 agency customers utilized these services during fiscal year 2017. Today’s blog highlights just a few of the websites created by the development team.  Team members take great […]

Collaboration brings better choices and reduced costs for IT Training

Posted Posted in Helpful Tips, Services

It takes a lot of collaboration among State Agency IT Directors, OIT, AUM and their partner-instructors, to schedule highly technical classes for our state IT professionals. Specialized classes are often scheduled on-demand and require sufficient enrollments to run the class. Many agencies need more than one employee to attend the same class-date but can’t afford […]

Everbridge Communication Expanding to Agencies

Posted Posted in Services

OIT realizes the importance of notifying all agencies of critical incidents quickly and efficiently. We’re committed to this and are pleased to announce that we’re now in the process of implementing a statewide mass notification system. Over the past year, OIT has been using the Everbridge® Mass Notification solution for time-sensitive internal communications and to engage […]