Where Did the Policies Go?

Posted on Posted in Cybersecurity, Helpful Tips, Services

If you were accustomed to looking up ISD IT and Security policies on the cybersecurity website (http://cybersecurity.alabama.gov), you will no longer find them there and you will be redirected to the new OIT website IT Governance Library.  In that area of the OIT website is a link to “Legacy IT Policies and Standards.” These are […]

Take a Look at OIT Application Development

Posted on Posted in Services

The OIT Office of Application Development supports agencies that require assistance for the design, development and maintenance of websites, client-server applications, database administration, and mainframe applications.  Over 104 agency customers utilized these services during fiscal year 2017. Today’s blog highlights just a few of the websites created by the development team.  Team members take great […]

Collaboration brings better choices and reduced costs for IT Training

Posted on Posted in Helpful Tips, Services

It takes a lot of collaboration among State Agency IT Directors, OIT, AUM and their partner-instructors, to schedule highly technical classes for our state IT professionals. Specialized classes are often scheduled on-demand and require sufficient enrollments to run the class. Many agencies need more than one employee to attend the same class-date but can’t afford […]

Everbridge Communication Expanding to Agencies

Posted on Posted in Services

OIT realizes the importance of notifying all agencies of critical incidents quickly and efficiently. We’re committed to this and are pleased to announce that we’re now in the process of implementing a statewide mass notification system. Over the past year, OIT has been using the Everbridge® Mass Notification solution for time-sensitive internal communications and to engage […]

Root Cause Analysis (RCA)

Posted on Posted in Helpful Tips, Services

Root Cause Analysis (RCA) is a process that allows an organization or teams to find the origin of a critical problem.  The primary reason to conduct RCA is to improve services, reduce risk and hopefully prevent the problem from recurring.  RCA is a systematic approach to research problems and present solutions.  It is a very […]