InfoTech Survey Results Are In!

Posted Posted in News, What's New

In February of this year, the Office of Information Technology (OIT) conducted a statewide survey to evaluate our core services and to gauge the satisfaction of our customers. This online survey, was facilitated by the Info-Tech Research Group, and was extended to each agency’s director and CIO. Of the 146 agencies and large divisions we […]

Multi-State Software Purchasing Contract – Saves Alabama Lots of Money

Posted Posted in News, Press Releases, Services

Good news! The State of Alabama Purchasing Department, in collaboration with OIT, has arranged to participate in a multi-state buying cooperative called NASPO ValuePoint. Run by the National Association of State Procurement Officials (NASPO), ValuePoint is a clearinghouse of agreements that states can join and competitively bid with multiple participating states to increase the level […]

OIT Agency Advocates

Posted Posted in Helpful Tips, News, Press Releases, Services

OIT Agency Advocates serve as a liaison between agency customers, technical experts within OIT, and vendors to help guide solutions, resolve technical issues and to facilitate first-rate customer service delivery. Our Agency Advocates ensure your agency is getting prompt and courteous attention, along with great service from OIT.  Currently we have 140 OIT Agency Advocates […]

Meet OIT’s Cybersecurity Team

Posted Posted in Cybersecurity, News, Press Releases

The Office of the Chief Information Security Officer (OCISO) protects the confidentiality, integrity, and availability of the vast amounts of data maintained by state agencies to serve our citizens.  The OCISO is tasked with two very different but equally important missions which are carried out by the Government Governance Risk Compliance (GRC) team and the […]

ServiceNow Customer Portal Brings Transparency and Collaboration to Our Customers

Posted Posted in Helpful Tips, News, Press Releases, Services

The Office of Information Technology is pleased to announce the ServiceNow Customer Portal will be available to all agencies by May 2018. The new customer portal will increase transparency to OIT’s support processes and foster a more collaborative customer experience. Each agency currently designates their representatives who may request services from OIT, including what types […]

Cost Allocation

Posted Posted in News, Press Releases, Services

Since OIT acquired Finance’s Information Services Division in February 2017 (completed change over in October 2017) organizational changes have been made. One of the most essential and fundamental change has been to the services OIT offers to our clients. The OIT leadership along with the Enterprise Project Management Office participated in a week-long collaboration meeting […]

Proofpoint Security Gateway Increases Email Security

Posted Posted in Cybersecurity, News

The OIT team involved with implementing the new solution includes Acting Secretary, Jim Purcell, Auzzie Brown, Derik Dubard, James Francis, Robert Schodorf, David Kicker, Bandu Hettiaratchi, Joel Cook, Holley Tindol, and Jane Claire Carter. The Office of Information Technology, Systems Administration team successfully implemented Proofpoint Enterprise Security Gateway that replaced McAfee Email Security Gateway used […]

Introducing New Members of OIT Enterprise Project Management (EPMO)

Posted Posted in News, Services

Each department in OIT has experienced exponential growth in talent since its inception and that includes the introduction of the department of EPMO with its three newest team members. The EPMO serves OIT through Project Management efforts and Business Analysis support, along with Governance of IT projects that state agencies utilize for oversight. The EPMO […]

National Cyber Security Awareness Month

Posted Posted in Cybersecurity, News

October is National Cyber Security Awareness Month (NCSAM), an annual campaign to raise awareness about the importance of cybersecurity. Cybersecurity incidents can cripple computers and networks and cause a loss of public confidence. Inadequate cybersecurity measures can lead to the compromise of sensitive information. Government organizations have the responsibility of protecting citizens’ personal information, but […]