Multi-State Software Purchasing Contract – Saves Alabama Lots of Money

Posted Posted in News, Press Releases, Services

Good news! The State of Alabama Purchasing Department, in collaboration with OIT, has arranged to participate in a multi-state buying cooperative called NASPO ValuePoint. Run by the National Association of State Procurement Officials (NASPO), ValuePoint is a clearinghouse of agreements that states can join and competitively bid with multiple participating states to increase the level […]

OIT Agency Advocates

Posted Posted in Helpful Tips, News, Press Releases, Services

OIT Agency Advocates serve as a liaison between agency customers, technical experts within OIT, and vendors to help guide solutions, resolve technical issues and to facilitate first-rate customer service delivery. Our Agency Advocates ensure your agency is getting prompt and courteous attention, along with great service from OIT.  Currently we have 140 OIT Agency Advocates […]

Meet OIT’s Cybersecurity Team

Posted Posted in Cybersecurity, News, Press Releases

The Office of the Chief Information Security Officer (OCISO) protects the confidentiality, integrity, and availability of the vast amounts of data maintained by state agencies to serve our citizens.  The OCISO is tasked with two very different but equally important missions which are carried out by the Government Governance Risk Compliance (GRC) team and the […]

ServiceNow Customer Portal Brings Transparency and Collaboration to Our Customers

Posted Posted in Helpful Tips, News, Press Releases, Services

The Office of Information Technology is pleased to announce the ServiceNow Customer Portal will be available to all agencies by May 2018. The new customer portal will increase transparency to OIT’s support processes and foster a more collaborative customer experience. Each agency currently designates their representatives who may request services from OIT, including what types […]

Cost Allocation

Posted Posted in News, Press Releases, Services

Since OIT acquired Finance’s Information Services Division in February 2017 (completed change over in October 2017) organizational changes have been made. One of the most essential and fundamental change has been to the services OIT offers to our clients. The OIT leadership along with the Enterprise Project Management Office participated in a week-long collaboration meeting […]